We are so glad we were referred to Frank through our real estate agent. He was very quick to get in touch with us and get the application process started. We really appreciated how Frank could explain things to us in a way that was easy to understand, which helped us make decisions with confidence. We are a very busy family, so we really liked how we could communicate most often by email. We were offered a competitive rate, which was really important for our budget. It meant a lot to us when Frank worked diligently to get our mortgage finalized before the Christmas holidays so that we could begin the new year with one big ‘to do’ crossed off our list. We will definitely refer Frank to our friends and family and we thank him for delivering friendly, efficient and professional service and support.